What I Build
Two Disciplines. One Architect.
AI Automation
Every inbound enquiry answered in under 60 seconds. Every missed call followed up. Manual processes eliminated. Works for any business or organisation that handles volume.
- ●24/7 automated response across every channel
- ●Hot lead alerts sent directly to your phone or team
- ●Missed calls, reviews, scheduling and invoicing, all handled
Knowledge Infrastructure for Businesses and Public Sector
The institutional knowledge inside your team's heads, captured, structured, and permanently retrievable.
- ●Audit, architecture, build and handover in 4 to 14 weeks
- ●AI-queryable knowledge base your team can use from day one
- ●Compliance-ready for public sector procurement and GDPR
Blog
Latest from the Blog
North East Councils Are About to Need AI Systems Architects, Not London Consultancies
The UK government's national cloud strategy lands this month and councils are under pressure to modernise. Here's why the North East's own AI expertise is better placed to win that work than a consultancy three hours down the A1.
Why Most Trade Quotes Never Get Chased, And What It's Costing You
Sent a quote and heard nothing back? You're not alone, most trades never follow up. Here's the follow-up sequence that lifts quote conversion by 30%.
The 62 Percent Problem: What a Missed Call Really Costs a North East Trade
UK home service businesses miss 62% of inbound calls. Here's what that actually costs a North East plumber, electrician or builder, and the fix that doesn't need a receptionist.
About
A bit about me
I'm Istvan Szentes, AI Systems Architect based in the North East. I design and build AI systems for growing businesses and public sector organisations. From automated lead response for trades businesses to knowledge infrastructure for councils, NHS trusts and housing associations.
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Notes from the Work
Notes from the Work
An email every few weeks. Might be something I built, a trend worth knowing, a service update, or something personal.
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