Istvan Szentes

AI Systems Architecture

TheAIArchitectureBehindFastBusinessesandEfficientPublicServices

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AI Automation

You Didn't Start a Trade to Answer Emails at 9pm

Most trades treat the evening admin pile, quotes, bookings, enquiry replies, as a fixed cost of running a business. It isn't. Here's what it's actually costing, and what automating the boring bit looks like in practice.

AI Automation

First to Reply Wins the Instruction: What Estate Agents, Solicitors and Accountants Are Losing to Slow Enquiry Handling

78% of homebuyers go with whoever replies first, not the best or cheapest firm. Here's what slow enquiry handling is actually costing estate agents, solicitors and accountants, and what closes the gap.

Knowledge Infrastructure

North East Councils Are About to Need AI Systems Architects, Not London Consultancies

The UK government's national cloud strategy lands this month and councils are under pressure to modernise. Here's why the North East's own AI expertise is better placed to win that work than a consultancy three hours down the A1.

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About

A bit about me

I'm Istvan Szentes, AI Systems Architect based in the UK, working with clients nationally and internationally. I design and build AI systems for growing businesses and public sector organisations. From automated lead response for trades businesses to knowledge infrastructure for councils, NHS trusts and housing associations.

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Istvan Szentes

Notes from the Work

AI Automation Insights for Growing Businesses

An email every few weeks. Might be something I built, a trend worth knowing, a service update, or something personal.

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